Exploring best practices in public private partnership (PPP) in e-government through select case studies from India

Abstract

e-Government has emerged as a popular governance reform in recent years, to improve the productivity of the government and quality of services provided to various stakeholders. However, e-government implementation is hampered by certain roadblocks, such as lack of financial resources, lack of technical and soft skills, etc. Public private partnership (PPP) has emerged as a viable model to counter these factors, apart from improving the economic sustainability of e-government projects. PPP essentially implies sharing of risks and rewards of a venture. Successful implementation requires the adoption of some key best practices and the incorporation of the learning obtained from previous PPP experiences. Three successful ‘PPP in e-government’ projects, implemented in India, have been discussed to highlight the best practices and key learning obtained from each project. This is intended to highlight the necessary steps required, especially in an Asian scenario, to implement a successful public private partnership in e-government. © 2007 Allam Ahmed.